Terms & Conditions vcity99

Welcome to the vcity99 platform. These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and vcity99 as the platform operator ("Company"). By accessing, registering for, or using any part of the vcity99.bet platform, you hereby confirm your full agreement to all terms, conditions, policies, and guidelines contained in this document.

If you do not agree with any part of these terms, you are advised not to use the vcity99 platform. Continued use of the platform following any amendment to the terms constitutes acceptance of the updated terms.

Vcity99 reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you are aware of the latest terms in effect.

To register and use the vcity99 platform, you must meet all of the following eligibility requirements without exception:

• You must be 18 years old and above at the time of registration. vcity99 is an adults-only platform and we have a strict age verification process.
• You must be an individual who resident in Malaysia or are legally permitted to use online betting services.
• You are not currently on the list voluntary self-exclusion from any related betting platform.
• You are an individual acting on your own behalf and not on behalf of any third party.
• You are not currently experiencing any known gambling addiction issues and have no legal restrictions preventing you from using betting services.

Each vcity99 member is only permitted to hold one (1) account only. Multiple account registrations are strictly prohibited and will result in the closure of all associated accounts without any refund of balances.

During registration, you are required to provide accurate, truthful, and up-to-date information, including:

• Full name as per your Malaysian identity card (MyKad) or passport
• A valid and active Malaysian mobile phone number
• A valid and active email address
• Accurate date of birth for age verification

Vcity99 reserves the right to request identity verification documents (KYC — Know Your Customer) at any time, particularly before processing withdrawals that exceed a specified limit. Documents that may be requested include a copy of your MyKad, bank statement, or recent proof of address.

All financial transactions on the vcity99 platform are conducted in Malaysian Ringgit (RM). vcity99 does not accept foreign currencies and does not charge any currency conversion fees.

The deposit and withdrawal methods accepted by vcity99 are as follows:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow, FPX
• Internet Banking: Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam, and other local Malaysian banks

Withdrawals will only be processed to the account or payment method matching the original deposit method for security and fraud prevention purposes. Any withdrawal of RM 10,000 or above may require additional verification.

All bets placed on the vcity99 platform are subject to the following rules:

• All bets are considered final once confirmed by the vcity99 system and cannot be reversed thereafter unless otherwise stated.
• Vcity99 reserves the right to void or suspend any bet suspected of fraud, technical error, or violation of established betting rules.
• Minimum and maximum bet limits vary by game type and table selected. vcity99 VIP members may be subject to different limits.
• The results of all games and bets on vcity99 are final and cannot be disputed unless there is clear evidence of a technical error.
• In the event of a dispute, vcity99's system records will be used as official evidence.

Vcity99 offers a range of promotions and bonuses for both new and existing members. All bonuses are subject to the rollover requirements specified. The following general terms apply to all vcity99 bonuses:

• Each bonus comes with rollover requirement and must be met before any withdrawal can be made.
• The 100% first deposit bonus at vcity99 is subject to the rollover requirements stated at the time of the offer. Please review the specific bonus terms before claiming.
• Only one bonus can be used at any one time unless otherwise stated in the relevant promotion terms.
• Vcity99 reserves the right to modify, discontinue, or improve any promotion at any time without prior notice.
• Bonus abuse such as bonus arbitrage, opposing bets, or the use of manipulative methods is strictly prohibited and will result in bonus forfeiture and possible account closure.
• Weekly rebates are calculated based on net betting turnover and credited to your account every Monday within the first 24 hours.

The vcity99 Live Casino section features Baccarat, Roulette, Blackjack, Dragon Tiger, Sic Bo, Casino Poker, and other table games provided by licensed content suppliers. The following rules apply to all games in this category:

• All live casino games are conducted by professionally trained, real human dealers. Dealer decisions are final in all standard game situations.
• In the event of an internet connection disruption during a live game, vcity99 will use its system records to determine the outcome of any affected bets.
• Payouts for each game are as displayed in the game interface. vcity99 reserves the right to adjust table limits and payout rates with prior notice to members.
• Any attempt to exploit system vulnerabilities, use unauthorised assistance software, or collude with a dealer is strictly prohibited and may result in immediate account closure.

Vcity99 offers comprehensive Sports Betting coverage including the Malaysia Super League, English Premier League (EPL), La Liga, Bundesliga, badminton, e-sports, and over 200 other sporting leagues. The following terms apply specifically to Sports Betting:

• All odds displayed on vcity99 are presented in a clear format and are subject to change up until betting closes. The odds in effect at the time a bet is placed will be used to calculate winnings.
• In-play bets (placed while a match is in progress) cannot be cancelled once confirmed. This includes bets on the Malaysia Super League, EPL, and all leagues that support live betting on vcity99.
• If a sporting event is cancelled, postponed by more than 12 hours, or left incomplete, all related bets will be refunded to the member.
• Vcity99 reserves the right to limit or decline bets from any member at any time, particularly in cases of suspected fraud or system exploitation.

You are solely responsible for maintaining the confidentiality of your vcity99 account password. The following security obligations must be observed:

• Never share your vcity99 password, username, or account details with anyone — including family members.
• Use a strong password that combines uppercase letters, lowercase letters, numbers, and special characters.
• Always log out of your vcity99 account when you are done using a shared device.
• Notify vcity99 immediately if you suspect unauthorised access to your account.
• Vcity99 will never ask for your password via email, phone, or any other communication channel. Do not share your password with anyone claiming to represent vcity99.

Vcity99 will not be held liable for any loss or damage arising from your failure to keep your login credentials secure.

Vcity99 reserves the right to suspend, temporarily restrict, or close any member's account without prior notice in the following circumstances:

• Violation of any part of vcity99's Terms and Conditions
• Suspected fraud, money laundering, or other illegal activity
• Registering using a false identity or inaccurate information
• Holding more than one vcity99 account
• Bonus abuse or exploitation of system vulnerabilities
• Actions that disrupt platform operations or the experience of other members
• Member's own request to close their account

Any valid balance in an account closed at the member's own request will be refunded upon completion of the verification process. For closures due to a breach of terms, vcity99 reserves the right to withhold the relevant balance depending on the severity of the violation.

Vcity99 takes responsible gaming seriously. We believe that betting should remain a form of fun and entertainment — not a source of financial stress or personal hardship.

The tools provided by vcity99 to help members play responsibly include:

• Daily / Weekly / Monthly Deposit Limit: Set a maximum amount you can deposit within a specified time period.
• Loss Limit: Set an acceptable loss limit before the system automatically restricts betting activity.
• Session Limit: Limit the amount of time you can spend playing in a single continuous session.
• Temporary Self-Exclusion: Take a break from the vcity99 platform for 24 hours, 7 days, or 30 days.
• Permanent Self-Exclusion: Close your account permanently if you feel that betting is having a negative impact on your life.

Vcity99 provides its platform and services on an "as is" basis, without any express or implied warranties. vcity99 is not liable for:

• Any financial losses incurred by a member as a result of betting or playing on the vcity99 platform
• Service disruptions caused by factors beyond vcity99's control, such as internet outages, third-party infrastructure failures, or natural disasters
• Game outcomes affected by connectivity issues on the member's end
• Losses resulting from unauthorised use of an account by a third party due to the member's negligence in safeguarding their login credentials
• Inaccurate information provided by third-party data providers regarding sports event odds or results

Vcity99's liability in any circumstance is limited to the amount of funds held in the member's account at the time the relevant incident occurs.

Vcity99 reserves the right to modify, amend, or update these Terms and Conditions at any time. Amendments take effect immediately upon publication on this page. For material changes, vcity99 will endeavour to notify members via their registered email or in-platform notification.

Your continued use of the vcity99 platform after any amendment is published will be deemed acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and withdraw your remaining balance.

If you have any questions, concerns, or complaints regarding vcity99's Terms and Conditions, please reach out to our support team through the following channels:

• Email: support@vcity99.bet — we aim to respond within 24 business hours
• Live Chat: Available 24 hours a day, 7 days a week in Bahasa Malaysia and English
• Telegram: Find us on Telegram for instant support

Vcity99's Malay-speaking support team is on hand to help you understand any part of these Terms and Conditions. We prioritise prompt responses and clear answers to every enquiry we receive.